How Wallet And Account Data Works
Our Privacy Policy sets out which details we collect, why we use them and how long we keep them. When you open an account, we may record your phone number, verification result, sign-in events and selected device details so we can protect the account and respond
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to account requests. Payment records can show a DANA, OVO, GoPay or QRIS reference, while a bank transfer or virtual account record may show the bank route used. We use these records to match your request, check status and resolve a receipt question; we do not
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treat a payment name as permission to contact you for unrelated reasons. Access and eligibility depends on local law, and our policy applies only where local law permits. If a legal requirement changes, we update this page and identify the relevant change in clear language.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.